Terms & Conditions
Welcome to www.withclarity.com (“With Clarity”). If there is anything at all we can do to improve your experience, please do not hesitate to contact us at service@withclarity.com or 1-844-234-6463
Renaissance FMI Inc. / With Clarity (“With Clarity,” “we,” “us,” “our,” “www.withclarity.com”) provides services and products subject to terms and conditions that govern your use of withclarity.com or any related With Clarity / Renaissance FMI Inc. sites.
We reserve the right, at our sole discretion, to modify, change, add or delete any portion of these Terms & Conditions without notification. It is your responsibility to periodically review the Terms & Conditions. By visiting or using With Clarity or purchasing With Clarity products, you acknowledge that you have read, understood and agreed to all of the Terms & Conditions outlined on withclarity.com. You also agree to comply with all applicable laws and regulations, including United States Copyright and Trademark laws.
These Terms & Conditions an agreement between you and With Clarity and govern your use of the website. With Clarity’s failure to enforce any of the Terms & Conditions shall not constitute a waiver of such right or provision. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or the Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the Terms of Use are for convenience only and have no legal or contractual effect. Notices to you may be made via either email or postal mail. Visitors who choose to access any With Clarity website from other locations do so on their own initiative and are responsible for compliance with applicable local law.
Product Pricing and Availability
Product data and pricing information, are updated regularly to represent the most current or up to date information available to us. Occasionally, product and pricing information may be inaccurately displayed or represented on our site or by our representatives/employees due to typographical, system, or other errors. We make every effort to avoid such errors. We reserve the right to correct any and all pricing and product information errors. In the occasion that such an error does occur, With Clarity does not honor erroneous pricing or product information. In the event of an error or misrepresentation, we will employ our best efforts to notify you via email or telephone. If the error is discovered prior to shipment of a product sold on With Clarity, we will notify you, cancel the order and provide accurate product and pricing information. With Clarity reserves the right to cancel an order for any reason such as pricing errors, failure to receive timely payments or any use or cause deemed appropriate or necessary by With Clarity. If the order has already shipped, we will require that you return the product(s) unused, pay the difference between the actual and charged price or purchase an alternative product(s).
Our product prices and availability are subject to change without notice. If a product is no longer available because it was sold, inaccurately represented or it was not updated at the time of your order in our system, we will notify you accordingly and offer a similar product(s). If an product of interest is no longer available, please contact us and we can let you know when the product or a similar product will be available. We apologize in advance for any issues or inconveniences this may cause.
Orders created with bank wire transfer are only confirmed or deemed valid orders once a payment is made and received by With Clarity. Diamonds are placed on hold for a period of no more than 24 hours after the bank wire order is created. Diamonds are then made available to other customers for purchase or sale.
Product Returns
Customer must express the return request in writing or via email to service@withclarity.com. Returns must occur within 30 calendar days of receipt of products. Orders are considered final sale after 30 days from receiving the order, as verified by the official FedEx tracking information. Returns must be made in the original condition in which the item was received. All returns are subject to inspection of returned items, help solely at the discretion of With Clarity. Diamonds above 1.99 carats are subject to GIA verification and re-certification, which can take up to two weeks or less. Customers are limited to one product return within a six month period. Any subsequent sales are final and the 30-day return policy is not applicable. This policy is inclusive of exchanges on diamonds and/or ring settings.
Product Descriptions & Crafting
With Clarity makes all reasonable efforts to display the products listed for sale on its website(s) as accurately as possible. However, the colors we use, as well as the display and color capabilities of your computer monitor, will affect the colors that you actually see on your screen. With Clarity cannot guarantee that your monitor's display of any product color, texture or detail will be accurate. All With Clarity product displays and images are intended representations and may contain inaccuracies that differ from saleable products. With Clarity may improve the quality of its products occasionally, which may not be represented in its on-site product descriptions. In addition, With Clarity does not warrant that product descriptions or other content are accurate, complete, reliable current or error-free. While With Clarity makes every effort to ensure that our products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, With Clarity reserves the right to refuse sale that item.
Please note that for all engagement rings with a lab grown diamond center, all accent diamonds set within that engagement ring will be lab accent diamonds. For an engagement ring with a natural diamond center, all accent diamonds set within that ring will be natural accent diamonds. Accent diamonds are chosen to match each other and the center diamond.
Diamond and Gemstone carat total weight may vary 10-20% from stated weight. Color and clarity grades are expressed as a minimum. In some cases, we list the minimum color and clarity of both the center diamond and the side diamonds. These details can be found in the product details of the item on the product page.
A customer may only place one diamond ring or loose diamond order at a time. If multiple orders of a similar product category are placed, we reserve the right to cancel one order. Our team will make efforts to contact the customer prior to cancellation. If in the event two orders are placed and fulfilled, one will be eligible for return and the other will be final sale and not eligible for exchange.
Use of Website
With Clarity’s website(s) and content are intended solely for personal and non-commercial use by visitors and online shoppers. Any use of any With Clarity website or its content other than for personal and non-commercial purposes is prohibited. You agree not to reproduce, publish, transmit, distribute, modify, create derivative works from, or commercially exploit in any way any of the content of any With Clarity website. However, you may download, electronically copy and print any of the content of a With Clarity website for your personal, non-commercial use only. This is a revocable license, not a transfer of title, and is subject to the restrictions that you may not (a) modify the content or use it for any commercial purpose, or any public display, performance, sale or rental, (b) decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use any With Clarity website in any manner that may be harmful to the operation of the website or its content.
The Website and the Services (collectively, the “With Clarity Properties”) are protected by copyright laws throughout the world. The rights granted to you in the Terms are subject to the following restrictions: (a) you shall not frame or utilize framing techniques to enclose any trademark, logo, or other With Clarity Properties (including images, text, page layout or form) of With Clarity; (b) you shall not use any metatags or other “hidden text” using With Clarity’s name or trademarks; (c) you shall not use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape” or download data from any web pages contained in the Website (except that we grant the operators of public search engines revocable permission to use spiders to copy materials from the Website for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (d) you shall not access With Clarity Properties in order to build a similar or competitive website, application or service; and (e) except as expressly stated herein, no part of With Clarity Properties may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Any future release, update or other addition to With Clarity Properties shall be subject to the Terms. With Clarity, its suppliers and service providers reserve all rights not granted in the Terms.
Modification of Website
With Clarity reserves the right to change, modify, discontinue, add to or delete from any portion, temporarily or permanently, its website or related websites at any time. You agree that by visiting withclarity.com, you have read understood and agreed to all terms of use.
Your Account
Should you create an account on withclarity.com, it is solely your responsibility to maintain the confidentiality of account and restrict access to electronic devices in which you log onto With Clarity. You are responsible for all activities and website interaction that occur under your username and password. All users under the age of 18 must be accompanied by a parent or guardian. With Clarity reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders in its sole discretion.
Privacy
Please review With Clarity’s Privacy Policy , which applies to your site visit and use of the With Clarity website. Our Privacy Policy discloses how With Clarity collects and uses personal or private information from potential and current customers.
Mobile Terms of Service
The With Clarity mobile message service (the "Service") is operated by Renaissance FMI Inc. (“With Clarity”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to With Clarity’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of With Clarity through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with With Clarity. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18558801253 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other With Clarity mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18558801253 or email service@withclarity.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Ownership & Copyright
Withclarity.com is owned and operated by Renaissance FMI Inc. Unless otherwise noted, all design and content included on this web site, including text, graphics, logos, icons, images, artwork, audio and video clips and software is the property of With Clarity (or is used under license to With Clarity) and is protected by United States and international copyright laws.
Infringer Policy
In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, With Clarity may terminate and bar, in appropriate circumstances and at With Clarity’s sole discretion, website users or account holders who are deemed to be repeat infringers. With Clarity may also at its sole discretion limit access to this site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
Comments & Suggestions
Our goal at With Clarity is to provide you with the best possible service and experience. We encourage comments and suggestions aimed at improving your customer experience. All comments and/or suggestions you submit must not be illegal, obscene, threatening, defamatory, invasive of privacy, infringements of intellectual property rights or otherwise objectionable or injurious to third parties and do not contain or consist of viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam." You may not use a false email address, impersonate any person, or otherwise mislead us as to the origin of any comment or suggestion.With Clarity is entitled to unrestricted use, commercial or otherwise, of any comments, suggestions or feedback you provide.
Other Sites
With Clarity’s website(s) contain links to web sites that are not maintained by With Clarity. We try to include links to only those web sites that are appropriate, in good standing and safe for our visitors, but we are not responsible for the content or accuracy of any web sites other than our own and cannot guarantee that such websites will not change without our knowledge. The inclusion of a link in this website does not imply With Clarity’s endorsement of the website. If you decide to use any links to access other websites, you do so at your own risk.
Disclaimer of Warranties
The materials and information provided by With Clarity on any of its websites are provided on an "as is" and "as available" basis. With Clarity makes no representations or warranties of any kind, express or implied, as to the operation of its website(s)or the information, content, materials or products included on its website(s). You agree that your access to and use of all With Clarity website(s) is at your own risk.
To the fullest extent applicable by law, With Clarity disclaims all warranties, express or implied, including, without limitation, implied warranties of merchant ability and fitness for particular purpose. With Clarity does not warrant that its website(s), its servers, or email sent from With Clarity are free of viruses or other harmful components. With Clarity will not be liable for any damages of any kind arising from the use of this site including, without limitation, any direct, indirect, incidental, punitive or consequential damages.
Limitation of Liability
This disclaimer of liability applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, act of God, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. You also specifically acknowledge that With Clarity is not liable for your defamatory, offensive, infringing or illegal materials or conduct or that of third parties.
The law of certain states may not allow limitations on warranties or damages as described above. If such law applies to you, some or all of the above disclaimers, exclusions or warranties may not apply to you and you may have additional rights. However, in no event shall With Clarity’s aggregate liability to you for all claims, damages, losses, and causes of action exceed the amount paid to With Clarity by you for accessing With Clarity’s website(s).
Indemnity
You agree to defend, indemnify, and hold harmless With Clarity and its officers, directors, stockholders, affiliates, employees and agents from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, arising from your use of any With Clarity website or your breach of these Terms of Use. If you are a California resident, you waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”
Termination
Notwithstanding any of these Terms and Conditions, With Clarity reserves the right, without notice and in its sole discretion, to terminate your license to use this site, and to block or prevent future your access to and use of the website.
Applicable Law
These Terms and Conditions and your use of this site will be governed by and construed in accordance with the laws of the State of New York, applicable to agreements made and to be entirely performed within the State of New York, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions shall be filed only in the state and federal courts located in New York County, New York and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of your use of this site, any purchase from this site, or these Terms and Conditions.
Once again, we thank you for your interest in With Clarity. We hope that your experience at any With Clarity website is enjoyable. Please contact us at service@withclarity.com to report any violations of the Terms of Use or to pose any questions regarding these Terms of Use or the Site.
Severability
If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
Home Preview
By utilizing With Clarity’s Home Preview program, the customer agrees to all of the following:
- By accepting these terms and conditions, the customer agrees to a $50.00 per home preview ring charge as authorization and verification of customer billing information. This information is held in confidence and is solely for the purpose of incidentals billing and identity verification. The $50.00 per home preview ring USD charge will be processed for refund after the replica rings are returned to With Clarity, inspected and deemed undamaged and in their original condition.
- The customer accepts a $50 USD charge per replica ring in the event that the customer fails to return the replica rings for any reason or returns the rings damaged and not in the original condition they were received. With Clarity will repair damages at best efforts and will bill the customer the lesser cost of repair or replacement. Home Preview rings are not for sale and are not eligible for repairs or warranties.
- The customer is limited to two replica rings per order, with a limitation of two home preview orders over a six month period. After six months, the customer may order additional replicas, subject to the same aforementioned rules. With Clarity may allow additional replica orders beyond two orders on its own discretion.
- All replica orders ship free of charge to and from the customer. Should the customer require rush delivery or any non-standard shipping method, additional fees may apply. Shipping upgrades are possible for an additional applicable fee. Please contact With Clarity at
- The replica rings must be returned in their original packaging. The customer need not return the included paperwork such as the brochure and replica packing slip.
- The customer may possess the replicas for a period of three days from receipt. Failure to return replicas after a three day rental period may result in a charge of $50 USD per replica ring. With Clarity maintains discretion on extending the replica rental period for the customer.
- The customer is liable for damage, loss, theft and incidentals for each replica ring in his/her possession. The customer is not liable for loss or theft during shipping to or from the customer. Damage inspection and determination is solely the discretion of With Clarity.
- All replica rings mimic With Clarity engagement rings and may vary slightly from the final product. Each ring is a silver-based metallic alloy and all center and accent gemstones are diamond simulants. Replica rings are intended for visual purposes, not extended wear, which may result in damage or tarnish. Replica alloys are not hypoallergenic and can cause an allergic reaction from extended wear.
- This service is currently available only within the United States.
Offers & Promotions
Customers who make a purchase during the offer period totaling over $1,000 will receive 1/6 cttw Round Lab Diamond Pendant and Earring Set in Sterling Silver with 14K Yellow Gold Plating (G/H SI+) and for purchases over $3000 customers will receive 1/2 cttw Round Lab Diamond Pendant and Earring Set in Sterling Silver (G/H SI+). The offer will continue to run until further notice or until stock lasts. Offer cannot be applied retroactively and is not applicable on orders that are in processing or have shipped. The offer cannot be combined with any other offer, discount, or promotion code. Any free gift sent with purchase, must be returned if an order is being returned and will not be replaced if misplaced, lost or stolen. In the event that the customer returns their purchase and does not return the free gift with their order, they will be refunded the total value of the order minus value of the free gift. Free gift is limited to one per customer/shipping address. Free gifts cannot be returned or exchanged for their cash value or any other merchandise on site. The offer terms are subject to change at any time without prior notice. Other restrictions may apply.
Questions & Contact Information
If you have any questions, please do not hesitate to contact one of our representatives at service@withclarity.com or 1-844-234-6364. For written inquiries, please submit to Service at Renaissance FMI Inc. 46-24 28th Street, Long Island City, NY-11101.
